As of 25th May 2018 your data protection rights and the possibilities for seeking legal resolution shall be regulated by GDPR.
What personal information do we collect?
Personal information is any information that may identify or relate to you as an identifiable individual. We receive and store information you enter on our website or give us in any other way from time to time. You may provide basic contact information such as your name, date of birth, phone number, address, and email address to enable us to send information or process your product order and we may also collect additional information at other times, including but not limited to, CCTV images, publicly available photographs and images captured at events or during your visit, when you provide feedback, change your content or email preferences, respond to a survey, or communicate with our customer support.
We respect the privacy of our online visitors. We may collect information on or through this website that can personally identify you.
How do we use your personal information?
We use your personal information for the following purposes:
- to enable you to use our website or our mobile App;
- to provide superior customer service to you;
- to contact you in relation to matters that arise from your dining experience with us;
- to send you newsletters or marketing communications regarding our properties and to advise you of promotions or to inform you of offers or other information that may be of interest to you. This will only apply if you have registered or subscribed to such publications by registering your details with us. However, if you wish to cease receiving any such information you may let us know either by email or unsubscribing at any time and your request will be actioned immediately;
- to operate our business, including for internal purposes such as auditing, data analysis, statistical and research purposes and troubleshooting to help us improve our services.
How do we store your data?
We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
We will make readily available to customers information about our policies and practices relating to the management of personal information.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
Will personal information be provided to third parties?
We do not and will not sell or deal in personal or customer information. Details are only supplied to a third party supplier when it is required by law, for goods or services which you have purchased or to protect our copyright, trademarks and other legal rights.
Any non-personal information, communications and material you send to this website or to us by email, or which we obtain from third parties without promises of confidentiality, may be kept, used and disclosed by us on a non-confidential basis. We are free to use and reproduce any such information freely, and for any purpose whatsoever. Specifically, we will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose, including developing, manufacturing or marketing products.
If Rumour Bar & Kitchen suspects any unlawful activity is taking place, it may investigate and/or report its findings or suspicions to the police or other relevant law enforcement agency.
We may also disclose information as may be required by law or legal process, or if we reasonably believe such disclosure is necessary to comply with legal process or the reasonable requests of law enforcement or to exercise or protect the rights, property or personal safety of Rumour Bar & Kitchen.
Depending on applicable law, you may be able to exercise one or more of the following rights relating to our processing of your personal information. You may also have other rights under the laws of your jurisdiction of residence.
You may also be entitled to:
- request the restriction of the processing of your personal information, or object to that processing;
- opt out from the processing or disclosure of your personal information for direct marketing purposes;
- withdraw your consent to the processing of your personal information
Where you are given the option to share personal information with Rumour Bar & Kitchen, you can always choose not to do so.
After you have chosen to withdraw your consent, Rumour Bar & Kitchen may be able to continue to process your personal information to the extent required or otherwise permitted by law.
In compliance with GDPR, for reasons being relating to your situation, you have the right to object to your personal data being handled for legitimate reasons, including profiling. You have the right to submit a complaint with the supervisory authority in case your judgement of handling your personal data breaches the regulations of GDPR.
Malta’s data protection authority, the Information and Data Protection Commission (‘IDPC’), is the national supervisory authority and has published guidelines on its website The IDPC is the national supervisory authority and is appointed in accordance with Article 11 of the Act.